Learn to Leverage the Fundamentals of Conflict Resolution to Secure Cooperation Safely
Insight Policing Virtual Training is a 10-hour live virtual skills course using Zoom for up to 15 participants. It includes short lectures, skill-building exercises, class discussion, video, case study, and simulation activities. Divided into 5 2-hr modules, this course is perfect for remote learning. Its interactive design prepares officers to effectively handle angry, defiant, and non-compliant citizens by using strategic communication and questioning skills rooted in conflict resolution principles. Insight Policing skills empower officers to deescalate conflict, command a scene without the use of force, secure cooperation and compliance in some of the most challenging encounters, and capitalize on their policing skills to make targeted and precise enforcement decisions that maintain safety, hold up in court and that citizens find fair.
IADLEST CERTIFIED for 10 hrs of in-service credit