Conflict Resolution for Law Enforcement
Turn Conflict into Cooperation
Control Escalation Problem Solve Safely and Effectively Build Trust One Encounter at a Time
Patrol - Investigations - Bylaw - Security - Dispatch - Campus - Corrections - Community Outreach - School Resource - Civilian Staff - Supervisors - Mental Health Response
A strategic, force-free method for controlling escalating encounters based on curiosity and the science of conflict decision making, allowing officers to deescalate without the guesswork.
Insight Policing teaches officers to cultivate a habit of strategic curiosity with community members, positioning them to create opportunities for voice, understanding and connection while enforcing the law and keeping the community safe.
Focus on Conflict Behavior
Insight Policing emphasizes a focus on the decision making behind conflict behavior, imparting foundational questioning skills that empower officers to understand what is motivating an individual so they can get to the root of the problem and solve it.
Law enforcement officers deal with conflict on a daily basis. Recognizing and engaging conflict effectively reduces use of force, improves policing practice and increases police legitimacy and community trust
WHO IS INSIGHT POLICING FOR?
Insight Policing is for all law enforcement professionals from patrol to investigators, traffic to schools, corrections to community outreach. We offer specialized courses for supervisors and leaders too.
WHO TEACHES INSIGHT POLICING?
Insight Policing is co-taught by experienced law enforcement officers and conflict resolution professionals. Visit About Us to learn more about Insight Policing trainers.
IS INSIGHT POLICING APPROVED FOR CREDIT?
Yes. Insight Policing is Nationally Certified by IADLEST, meaning states across the country can count Insight Policing training hours towards mandatory in-service training requirements.
HOW DO I BRING INSIGHT POLICING TO MY AGENCY?
We offer Insight Policing classes both on-site to agencies and as Instructor Training so agencies can build Insight Policing capacity internally. Visit the courses page for more information and contact us.
WHAT OFFICERS SAY
CAPTAIN - LOUDOUN CO., VA
“It takes years to be a good officer. Insight Policing is like a highway, an interstate to years of experience in a small amount of training.”
DETECTIVE - MONTCLAIR, NJ
"Insight Policing helps me delve a little bit deeper. When we can find out why, ask the right question at the right time, it makes a big difference.”
COMMUNITY OUTREACH OFFICER - MEMPHIS, TN
“The training showed us how to understand people. That there’s underlying problems and, once people see that you are trying to resolve their problem, and that you really care, or you’re showing that you’re caring, they open up to you and give you the information."