Insight Policing @ WSSC January 27-28, 2026 POSTPONED 2/3-4 - WEATHER
Tue, Jan 27
|WSSC
Insight Policing: Conflict Resolution for Law Enforcement. Targeted conflict communication and deescalation skills for effectively handling aggressive, resistant and non-compliant behavior in the moment of enforcement.
Time & Location
Jan 27, 2026, 8:00 AM – Jan 28, 2026, 5:00 PM
WSSC, 14501 Sweitzer Ln, Laurel, MD 20707, USA
About the Event
This 2-day interactive, skills-based course prepares officers to effectively handle members of the public who are angry, upset, disruptive, or non-compliant by using strategic communication and questioning skills rooted in conflict resolution principles. Insight Policing skills empower officers to deescalate conflict, command a scene without the use of force, secure cooperation and compliance in some of the most challenging encounters, and capitalize on their policing skills to make targeted and precise enforcement decisions that maintain safety, hold up in court and that citizens find fair.
Instructors: Lt. Michael Delaney (WSSC), Dr. Megan Price