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Tue, Jul 19



Insight Policing In-Person @ WSSC July 19-20

Insight Policing: Conflict Resolution for Law Enforcement. Targeted communication skills for effectively handling aggressive, resistant and non-compliant behavior in the moment of enforcement.

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Insight Policing In-Person @ WSSC July 19-20
Insight Policing In-Person @ WSSC July 19-20

Time & Location

Jul 19, 2022, 9:00 AM – Jul 20, 2022, 5:00 PM

WSSC, 14501 Sweitzer Ln, Laurel, MD 20707, USA

About the Event

This 2-day interactive, skills-based course prepares officers to effectively handle members of the public who are angry, upset, disruptive, or noncompliant by using strategic communication and questioning skills rooted in conflict resolution principles. Insight Policing skills empower officers to deescalate conflict, command a scene without the use of force, secure cooperation and compliance in some of the most challenging encounters, and capitalize on their policing skills to make targeted and precise enforcement decisions that maintain safety, hold up in court and that citizens find fair.

This class is offered at a disounted rate for Maryland Law Enforcement officers (regular price $250 per seat).

Instructors: Investigator Michael Delaney (WSSC), Investigator Marcos Rodriguez (WSSC) and Investigator Andre Brooks (WSSC).


  • Insight Policing

    Insight Policing @ WSSC, June 28-29, 9am-5pm both days. Please arrive 15 minutes early to sign into the building and find your room.

    Sale ended



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