Insight Policing: Core Skills for School Resource Officers

This 2-day interactive, skills-based course prepares school resource officers to effectively handle students, parents and school staff who are angry, upset, disruptive, or noncompliant by using strategic communication and questioning skills rooted in conflict resolution principles. Insight Policing skills empower officers to deescalate conflict, command a scene without the use of force, secure cooperation and compliance in some of the most challenging encounters, and capitalize on their policing skills to make targeted and precise enforcement decisions that maintain safety, hold up in court and that citizens find fair.