Building Trust and Achieving Compliance: The Power of Strategic Curiosity May 28-29, 2025
Tue, May 27
|Zoom
Building Trust and Achieving Compliance is a customized training for bylaw, peace, code and animal control officers as well support staff working in Canadian local government . Learn targeted communication skills for effectively handling aggressive, resistant and non-compliant behavior on the job.
Time & Location
May 27, 2025, 8:00 AM PDT – May 28, 2025, 4:00 PM PDT
Zoom
About the Event
In this class, you will experience curiosity-based conflict communication skills training, tailored specifically for bylaw enforcement, peace officers, animal control and other Canadian local government professionals who are impacted regularly by conflict on the job. On a live, virtual platform and drawing on experiential, adult learning principles, you will acquire critical skills for engaging conflict effectively in your interactions with the public, preventing escalation, reducing use of force, and building trust in every encounter.
Hosted by CAICR and conducted over Zoom, we will cover the connection between conflict behavior and noncompliant behavior, the science of conflict decision-making, and applied skills for effective conflict management and problem solving when it matters most.
Seats Available: Classes are capped at 12 participants to maximize the interactive, skill-building experience.
Schedule: May 28-29; 8:00am-4:00pm PT
Requirements: Personal computer with internet connectivity and Zoom (download here: https://zoom.us/download#client_4meeting)
IADLEST CERTIFIED/ MPCTC P#43768 16 hours credit
Tickets
Insight Policing for Bylaw
Insight Policing Virtual Training for Bylaw: Conflict Resolution for Law Enforcement. Once your registration is complete, you will be sent an individualized Zoom link. Please download Zoom in advance of the class ( https://zoom.us/download#client_4meeting) and come prepared with a personal computer and a secure internet connection.
$255.00
Total
$0.00